Animal Hospital Policies
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize we make a sincere attempt to see each client on time.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. For the safety of all animals in our care, we require all vaccinations be up to date. We do require rabies vaccination to be current under all circumstances.
For dogs boarding in our facility we require the following to be current: Rabies, Bordatella, and Canine Flu. For cats boarding in our facility we require the following to be current: Rabies, and FVRCP. For avian/exotics we require fecal samples to be current. We do require physical exams prior to having a pet admitted for boarding to help screen out any medical issues that may be of concern. For geriatric patients, lab work or additional health maintenance screening may be recommended. If a patient has a medical issue, medical boarding services are available also.
We require full payment at the time services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, cash, and personal checks.